Every effort is made to create online listings that accurately reflect the items offered for sale. Please carefully read the listings and view the images for information about the items, and contact me with any questions prior to making your purchase.
Refunds
Orders can be cancelled within 2 hours of purchase and a full refund will be issued. Once your order has been shipped an automatic full refund is no longer available.
Returns / Exchanges
I am committed to finding every way possible to ensure that you are happy with your purchase. If you wish to return an item you will need to first contact me directly to receive authorization for your return, as not all items are returnable. If the return of your item is possible, the following conditions for your return will apply:
- Returns or exchange requests must be received within 14 days of your original purchase
- The customer pays to return the items using the same shipping method as it was sent, including tracking and insurance
- Once the item is received in the same condition it was in at time of purchase, a refund will be issued using the same payment method of the original purchase for the cost of the item minus the original shipping cost
- A 10% fee will be subtracted from the cost of the item on refunds given for any reason other than quality issues or damage
- If your item was damaged in shipping, please contact the shipping company for their assistance in making a damage claim
- Contact me directly prior to your return if you wish to make an exchange
- Failure to follow these directions could impact my ability to issue you a refund
- I will work with you to resolve these issues to the best of my ability
Please use the contact form below to begin the process of authorizing a refund, return or exchange.